Support

EDI Technology can help you keep your IT costs down! Our support services are designed specifically to meet the needs of networks from 2 to over 200 users. EDI Technology guarantees immediate support from our large number of IT professionals, with an average response time of one hour for remote support and under 4 hours for on-site support.

We will ensure your network is running properly and securely, creating a computer environment that increases your business productivity. EDI Technology can monitor your network 24/7/365, advise you of any issues, and take corrective action when needed. EDI Technology engineers will go online and solve your problems without the wasted time and cost of traveling to your site.

For those occasions when you need hardware repairs or an on-site service call, we will dispatch one of our field engineers to your site within 4 hours.

All this can be provided through a low-cost monthly subscription. No extra fees for an on-site dispatch with a service contract, if specified. Whether you employ information technology professionals or not, EDI Technology will enhance and extend the capabilities you have now.

Talk to one of our consultants now to see how we can tailor a program to meet your specific needs.

Call us at:
800-369-4004

Email us at:
service@editechnology.com

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